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Truck Centers, Inc. Guiding Principles
We base our future growth and success on creating lasting relationships built on mutual trust and respect with our customers, employees, and suppliers. We aspire to be the transportation industry's first choice provider by making it exceptionally easy for our customers to do business with us at our unified dealership network. We personally commit to exceed our customer expectations by offering innovative product and service solutions.
Mission
Truck Centers, Inc. is a family-owned business committed to being of exceptional service to our valued customers and the communities that we operate in via a dedicated team committed to working together as positive agents of change with a spirit of continuous improvement.
CORE Values
DELIVER
exceptional customer service with a solution-focused attitude.
EMPOWER
one another to take ownership in all that you do with honesty, integrity, and responsibility.
INVEST
in each other through a positive environment and fostering opportunities for personal and professional development.
EMBRACE
innovation and continuous improvement with a growth-oriented mindset.
COMMIT
to stewardship and finding sustainable ways to enrich the communities that we serve.
Our Customer Commitment
- You will feel welcome in our clean, safe, state-of-the-art facilities.
- You have access to our vast, stocked parts inventory to reduce downtime.
- You can choose from wide selections of new and used truck inventory with multiple financing options.
- If we don't have what you need in our inventory we have the resources to find it.
- You will receive exceptional service at a competitive price.
- You will experience courtesy, respect, and sincere appreciation for your patronage.
- You will be treated fairly and honestly by all members of our team.
- If you have any feedback, it will be heard and addressed by a member of our management team.